In order to participate in CAPP the participant meet the following requirements:

• Must be unhoused and registered with HMIS
• The registered owner of the vehicle
• The vehicle must not be a commercial, business owned, or business use vehicle
• Have parking citations issued by The City of Los Angeles

There are very limited exceptions that apply to these requirements. For more information, please reach out to CAPP directly.

If you do not have an HMIS number, but meet the requirements, reach out to CAPP and we can assist you in getting one. You may be eligible to receive one hour of service credit for obtaining your HMIS number while enrolling in CAPP.

No. The program is only available to unhoused individuals or individuals experiencing homelessness. In order to participate in the program you must have or obtain an HMIS number. If you do not have an HMIS number, we can direct you on how to obtain one. You may be eligible to receive one hour of service credit for doing so during the CAPP enrollment process.

No. Only parking citations issued by the City of Los Angeles qualify for the CAPP.

Moving violations and citations which are not issued by the City of Los Angeles do not qualify for CAPP. The LA County Homeless Court H.E.A.R.T. program may be able to assist with other citations. For more information, please visit the Homeless Court website

You can apply for CAPP to resolve qualifying citations. CAPP, however, cannot assist with any tow or impound fines and/or fees.

No. For more information, please visit contesting citations website

You are limited to a maximum of two contracts, with a combined total of 10 citations up to $1,500 of fines and penalties per 12-month rolling period. This period begins on the start date of the contract.

These limitations apply to both vehicles and participants.

No. The first contract must be completed before a second contract can be issued.

You are given 90 days from the date you sign your CAPP contract to complete your community service hours obligation. Failure to complete the contract within the allotted time may result in additional penalties and fines assessed to the citations after your contract expires.

Partial completion of CAPP will receive prorated disposition on the enrolled citations.

Where extenuating circumstances merit an extension, they may be granted at the sole discretion of CAPP. In addition to providing documented proof of extenuating circumstances, participants are required to complete at least one third of their required hours prior to contract expiration in order to be eligible for an extension. 

Yes, upon successful completion of CAPP, the program will direct you to a Public Service Center where you may obtain an abstract. The abstract can be submitted to DMV and will release holds due to Los Angeles City parking citations. Only citations enrolled into the program, for which the required community service hours have been completed are eligible to have their DMV holds lifted. Moving violations and citations issued by other agencies and/or municipalities which are not eligible for CAPP cannot have the associated holds lifted by participation in CAPP.

CAPP has a list of pre-approved service providers (SP) across LA County. SPs are providers of homeless services or regional community-based nonprofit agencies funded to provide homeless services to unhoused and at-risk-of-homelessness individuals and/or families.  Once a motorist is enrolled in CAPP, we can connect them with an appropriate service provider.

As long as you meet the CAPP eligibility requirements. Eligibility is not dependent on immigration status.

No. CAPP can only assist with parking citations issued by the City of Los Angeles.  If you are experiencing homelessness or in need of housing, please contact the Los Angeles Homeless Services Authority (LAHSA).

It depends. Please contact CAPP for specific information. The service provider must enroll with CAPP and comply with all CAPP policy & regulations. CAPP does not allow “double dipping,” or receiving credit for a service that someone has already performed or for hours required for some other reason.

No. CAPP does not exempt participants from future tows, boots, or citations. Individuals must still follow the law.

Service Providers assist CAPP participants by providing them an opportunity to perform community service or receive services including, but not limited to job training, substance abuse counseling, and life skill classes.. In order to become an “Authorized Service Provider” under CAPP, service providers are required to complete and return the “Service Provider Form“.

If you are a service provider and are interested in partnering with CAPP, please view our slideshow presentation to help you understand your role as a Service Provider.

For more information on becoming a Service Provider, please reach out to via CAPP’s email address